SDC makes no warranties or representations whatsoever in respect of the benefit and the broadband services including as to its fitness for any particular purpose, merchantability, quality, availability, disruption or error free operation.
Any dispute or claim (contractual or non-contractual) arising out of or in relation to this agreement, including disputes as to its formation, will be governed by and construed in accordance with Indian laws. Subject to the point above, SDC and the customer submit to the exclusive jurisdiction of Courts at Visakhapatnam alone.
For registration process, please click on “contact us” and the whole process would be guided by the support team.
Refund, if applicable, at the discretion of the management.
In case of double payment: Excess payment will be refunded as per company policies once dual payment is confirmed by the department of accounts. It will be refunded within 3 working days in original payment method by the customer.
In case of plan alteration: In case customer wants to upgrade their plan, amount will be deducted, from the date of activation to till date of upgrade of plan, on proportionately. Balance amount will be adjusted to the upgrade plan subject to confirmation received from respective distributor/dealer of SDC. No refund and adjustment will be allowed in case of plan downgrade.
SDC is always right to reserve customer privacy. For the purpose of this policy, sensitive personal data or information, passwords or authentication information for any of our services etc., has been considered as a part of personal information.
We adopt reasonable security practices and procedures in line with the applicable standards to include technical, operational, managerial and physical security control in order to protect your personal information from unauthorized access or disclosure.