TERMS & CONDITIONS

You are advised to regularly check for any amendments or updates to the terms and conditions from time to time. SDC may add to or change or update these Terms of Use, from time to time entirely at its own discretion. You are responsible for checking these Terms of Use periodically to remain in compliance with these terms. Your use of a Site after any amendment to the Terms of Use shall constitute your acceptance of these terms and you also agree to be bound by any such changes/revisions.

SDC makes no warranties or representations whatsoever in respect of the benefit and the broadband services including as to its fitness for any particular purpose, merchantability, quality, availability, disruption or error free operation.

Any dispute or claim (contractual or non-contractual) arising out of or in relation to this agreement, including disputes as to its formation, will be governed by and construed in accordance with Indian laws. Subject to the point above, SDC and the customer submit to the exclusive jurisdiction of Courts at Visakhapatnam alone.

• The Unlimited Data plans provided by SDC shall apply only to the Residential plans and shall not apply to Enterprises plans.
• The Unlimited Data plans are only for personal use of the subscriber and cannot be used for any commercial purposes.
• SDC encourages responsible use of unlimited data by each of its subscribers. SDC believes that even when a subscriber chooses to use the Unlimited plans extensively he or she may not be able to consume the maximum data limit of 3300 GB per month or above as per the tariff plan subscribed (hereinafter referred as "Maximum Data Limit"). Any such usage over and above said Maximum Data Limit will be treated as abuse of Unlimited Data plans by the said subscriber.
• Unutilized data if any will be forfeited at the end of every month and the same cannot be carried forward.

The Agreement between you and SDC

• Registration: Registration of the user on the website is mandatory. The User agrees and undertakes at all the times to be responsible for maintaining the confidentiality of the password and user id and shall be fully responsible for all activities that occur by use of such password or user id.
• Further the user agrees not to use any other party’s user id and Password for any purpose whatsoever regardless of any authorization form such party.
• The User agrees to provide authentic and true information. SDC reserves the rights to confirm and validate the information and other details provided by the user at any point of the time. If upon confirmation such User details are found not to be true (wholly or partly) , SDC has full rights to deactivate the connection.
• The User agrees to: (a) provide true, accurate and complete information about himself and his beneficiaries are prompted by the registration form (funnel form) (b) Maintain and promptly update the Registration data to keep it true, accurate, current and complete. If the user provides any

Registration:

For registration process, please click on “contact us” and the whole process would be guided by the support team.

Refund Policy

Refund, if applicable, at the discretion of the management.

In case of double payment: Excess payment will be refunded as per company policies once dual payment is confirmed by the department of accounts. It will be refunded within 3 working days in original payment method by the customer.

In case of plan alteration: In case customer wants to upgrade their plan, amount will be deducted, from the date of activation to till date of upgrade of plan, on proportionately. Balance amount will be adjusted to the upgrade plan subject to confirmation received from respective distributor/dealer of SDC. No refund and adjustment will be allowed in case of plan downgrade.

Privacy Policy

SDC is always right to reserve customer privacy. For the purpose of this policy, sensitive personal data or information, passwords or authentication information for any of our services etc., has been considered as a part of personal information.

This privacy policy describes the personal information which we may collect and provides our approach towards handling and usage of or dealing with the same in compliance with the applicable laws and regulations.

We adopt reasonable security practices and procedures in line with the applicable standards to include technical, operational, managerial and physical security control in order to protect your personal information from unauthorized access or disclosure.

Please read the terms of this privacy policy carefully. By using and continuing to use our products and services, you are deemed to have accepted and consented to the terms of this policy.

Location Privacy Policy

At SDVCOMM, we respect and value your privacy. This Location Privacy Policy explains how we collect, use, and protect your location data when you use our H8 App services.

Grievance Redressal

Redressal Mechanism: Any complaints, abuse or concerns with regards to content and or comment or breach of these terms shall be immediately informed to the designated Grievance Officer as mentioned below via in writing or through email signed with the electronic signature to …………………………….. ("Grievance Officer").

Mr. PRB RAJU Sreedevi Communications - Internet (ISP)

Company Name : Sreedevi Communications Private Limited

Address : B-8, Industrial Estate, Visakhapatnam, Andhra Pradesh - 530007

Email : noc@sdvcomm.in

Phone : +91 8019 8512 22